
The NDIS helps people with disability to get the support they need
That’s where we come in.
Our support program is especially for you. It’s a chance for you to take a break and enjoy sometime for yourself.
Every carer’s needs area little bit different and it’s easy to get lost when trying to understand your options.
Our Case Managers take the time to understand your stressors and identify what support services are right for you. We also check in from time-to-time, making sure that as your needs change so does your support.
If you are looking to refer someone to our carers program, please fill in our Carers Support Referral Form and email to hello@vmch.com.au.
Meet Buena and Ahneil
Buena, a dedicated mother to 11-year-old Ahneil who has Down Syndrome, found herself struggling with burnout.
Our Carer Support Services
- Personal care
- Home care services, like meal preparation and gardening
- Flexible respite in your own home or out in the community
- Support in an unexpected situation
- Goods and equipment
- Education and information
- Social groups and special events
- Wellbeing activities
- Referrals to long term support services
Meet Ngaire and Alan
Ngaire became the primary caregiver for her husband Alan after he suffered a spinal stroke.
Uncertain about how to manage his care, Ngaire received valuable support when a social worker recognised her struggles and suggested she call VMCH Carer Support.
Meet Mary and Hans
Mary unexpectedly found herself thrust into the role of full-time carer for her husband Hans.
When Hans lost his ability to read and drive due to visual impairment, Mary faced new challenges. Learn how she navigated this transition with strength and resilience.
So, how can you join us?
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Mental illness
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Dementia
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Disability
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Chronic condition or illness
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Older people with care needs
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People in palliative care
VMCH acknowledges the support of the Victorian Government.

Get your Disability Services questions answered
The NDIS supports people with a permanent and significant disability that affects their ability to enjoy everyday life. It gives participants more choice and control over how, when and where their supports are provided.
You need to meet certain requirements to qualify for an individual support plan when it becomes available in the area where you live.
Eligibility requirements include:
- A participant must have a permanent disability that significantly affects their ability to take part in everyday activities
- You need to be aged less than 65 when you first access the scheme
- You must also be an Australian citizen, live in Australia and hold a permanent visa or a Protected Special Category Visa.
For more information on access requirements go to the NDIS Access Eligibility Checklist web page.
Early intervention requirements include:
- Child has an impairment or condition that is likely to be permanent
- Child is under six years with a developmental delay which results in substantially reduced functional capacity in one or more areas of self-care, language, cognitive and motor development
- There is evidence that getting supports now will help a child by reducing how much assistance they will need in the future, it will help family and carers keep helping the child.
The NDIS website also has more information about early intervention access requirements.
The NDIS takes a flexible, whole-of-life approach to working with individuals and their family to develop a plan about what support they need to enjoy life, live independently and achieve their goals.
It provides participants with more choice and control over how, when and where their supports are provided.
It also provides certainty that they will receive support over their lifetime.
The NDIS will fund reasonable and necessary supports that help participants achieve their goals.
This may include:
- Daily personal activities
- Transport to participate in community, social, economic and daily life activities
- Workplace help so a participant can successfully gain or keep employment
- Therapeutic supports including behaviour support
- Help with household tasks
- Help from a person skilled in aids or equipment assessment, set up and training.
- Home modification design and installation, mobility equipment, vehicle modifications.
Under the NDIS Act, a support will not be funded if it:
- Is not related to the participant’s disability
- Duplicates other supports already funded by a different mechanism through the NDIS
- Relates to day to day living costs that are not related to a participant’s support needs, or
- Is likely to cause harm to the participant or pose a risk to others.
We have staff who are experts in the planning process. They can provide advice to assist you to make the most of your plan.
The NDIA has prepared the NDIS Planning Workbook, which can be found on the NDIS website: www.ndis.gov.au/participants/planning-process
Call our NDIS experts today
Or contact the NDIS
https://www.ndis.gov.au/contact
1800 800 110*, 8am to 5pm (AEST) Monday to Friday
For people with hearing or speech loss, TTY 1800 555 677
Speak and listen, 1800 555 727
For people who need help with English, TIS 131 450
*1800 calls from fixed lines are free. Calls from mobiles may be charged.
To find out more about VMCH Disability Services programs and our policies for clients and residents, please download our Client Handbook, which is also available in Easy English.