Support Coordination
Our Support Coordinators want you to get the best out of your NDIS plan, so we'll connect you to service providers who offer the best options matched to your needs.
Putting your NDIS plan into action
We work with you and your chosen providers to make the most of your NDIS plan. Together, we will work out how to get the support to suit you.
1
Discussing Your Service Needs
Discussing Your Service Needs
First, we'll meet with you to discuss what services you need. We'll contact providers and put some options together, so you can decide what services you want to use.
2
Step Putting Your Plan into Action
Step Putting Your Plan into Action
When you’ve made your choices, we’ll support you to get your plan into action.
3
Changing or Refocusing Supports
Changing or Refocusing Supports
You may want to change your support provider or refocus where you spend your funds – we can help make change happen.
4
Plan Reviews and NDIS Reports
Plan Reviews and NDIS Reports
We can help with your plan review or prepare reports for your annual NDIS meeting. Together, we’ll build your confidence to help you get the funds you need.
5
Local Experts Who Understand Disability
Local Experts Who Understand Disability
Our team of experts, who are based in Ararat, Melbourne, Shepparaton and Wangaratta, really know disability services inside and out.
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First, we'll meet with you to discuss what services you need. We'll contact providers and put some options together, so you can decide what services you want to use.
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When you’ve made your choices, we’ll support you to get your plan into action.
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You may want to change your support provider or refocus where you spend your funds – we can help make change happen.
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We can help with your plan review or prepare reports for your annual NDIS meeting. Together, we’ll build your confidence to help you get the funds you need.
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Our team of experts, who are based in Ararat, Melbourne, Shepparaton and Wangaratta, really know disability services inside and out.

Specialised NDIS Support Coordination
Our Tier 2 and 3 specialists are available for people and families with more complex needs during times of crisis or situations when they are managing services across multiple organisations.

NDIS Recovery Coach
Our NDIS Recovery Coaches are here to support participants with psychosocial disability.
Our focus is to support people in their recovery journey, helping you build capacity, navigate services, and work toward your personal goals. Our Recovery Coaches work with Support Coordinators, clinicians, and other stakeholders to ensure a holistic, person-centred approach to support. VMCH Recovery Coaches have had a minimum two years’ experience working with psychosocial clients and have training in mental health work.
Use your NDIS funding to access the support you need
At VMCH, our fees and charges are based on the NDIS price lists. We ensure that our rates are updated in line with any changes made by the NDIS.
NDIS pricing and eligibility
Meet some of our team who will help you get the most out of your NDIS plan.
Melbourne Metro team

George
My name is George, and I am a positive and punctual individual with a true passion and interest in the health industry and disability sector. I take a professional approach to work, and I am very outgoing. Communication and clear information is key to successful connections with my clients and their families.

Courtney
Hi, my name is Courtney, I recognising each individual’s unique qualities and foster their strengths and abilities to help them live independently and fulfilling lives.

Lisa
My name is Lisa, and I have been a support coordinator for some time now. I truly enjoy making connections and working diligently to achieve participants’ goals. I relish the challenges this role presents and take great joy in seeing the smiles on clients’ faces when we achieve even the smallest wins.

Priscilla
Using rapport to understand each participant as the unique individual they are, I utilise community connections to provide personalised support. I firmly believe that the only one who can make the best decision for a person is themselves and promote choice and control in all communications.
Languages spoken: English, Creole, French
Languages spoken: English, Creole, French

Rishmi
Brings extensive experience specially in specialised disability accommodation area and worked with VMCH for more than six years, I bring great communication skills in empowering and fostering independent decision making skills including choice and control for my clients and their families.
Languages spoken: English, Sinhalese
Languages spoken: English, Sinhalese

Anthony
My name is Anthony and I have over seven years of experience within the disability sector and three years as a Support Coordinator. I am focused and committed to providing a seamless experience within the NDIS, in what is typically an unsettling, and ambiguous space to navigate.
Languages spoken: English and Greek (basic)
Languages spoken: English and Greek (basic)

Shefali
I am a motivated and punctual individual that is excellent at building strong relationships with all parties involved with my NDIS participants. I am a people person and am passionate about helping vulnerable people understand and utilise their NDIS plan to its maximum capacity helping NDIS participants get the most out of services they wish to engage in and therefore positively contributing to their overall wellbeing and quality of life.
Languages spoken: Hindi, Urdu, Sindhi – Punjabi
Languages spoken: Hindi, Urdu, Sindhi – Punjabi
Regional Victoria Team

Aaron
Wangaratta
Hi my name is Aaron. I have three years previous experience in the Aids, Equipment and Assistive Technology field. I have been a Support Coordinator for the past two years. I enjoy wokring with participants to tailor their support needs to reach their goals, both big and small.

Ameena
Wangaratta
Hi my name is Ameena, I moved into the support coordination space after Completing my Diploma of community services early 2022. I enjoy getting to know my Participants, their Goals and aspirations so as to support each individual to be the drivers of their life and live the life they want.

Claire
Regional Victoria
My name is Claire I have 14 years’ experience in the Aged & Disability sector. I have worked within the NDIS field for the past five years. An aspect of the role that I enjoy is making connections and supporting participants to reach their goals through innovative and creative ways.

Renae
Regional Victoria
My name is Renae, I have worked in the Disability field for 12 years. Previously I worked in Disability Accommodation. I enjoy working with participants to reach their goals in a personalised way.

Jessica
Regional Victoria
My name is Jessica and I have been working within the NDIS field for approximately 6 years, around 4 of those years as a Support Coordinator with VMCH. It was not my intention to ever go in to working with NDIS participants, but I was drawn to it as I found I enjoyed working with others and saw a clear need for those on NDIS to be assisted with navigating Government agencies and with support in their everyday lives.

Kristy
Shepparton
My name is Kristy, and I have a background in leisure and health within the Aged Care sector. I am dedicated to building rapport and working with diverse demographics using a person-centered approach. I strive to bring individuals’ goals to life and help them live their best lives. Inspired by extraordinary people who view their disabilities not as barriers but as opportunities to take control of their lives, I became a support coordinator to provide choice and control to all.

Sam
Regional Victoria
Hi, my name is Sam. I have 15 years of experience in the disability, government, and community sectors. I enjoy engaging with participants, helping them navigate their NDIS plans, achieve their goals, and make choices for independent living.
Languages spoken: English, Chinese and Mandarin
Languages spoken: English, Chinese and Mandarin

Gabrielle
Shepparton
My name is Gabrielle, I have moved into Support coordination recently, I have a background working as a nurse for 7 years. I am organised and punctual with a strong passion in working with community and disability. I have great communication skills and will work towards all of my participants goals and increasing capacity. I am a strong advocate for all of my participants and have a strong work ethic to meet and exceed goals.

Amanda
Regional Victoria
My name is Kristy, I have a background in leisure and health in the Aged Care sector.
I bring with me dedication to building rapport and work with people from different demographics while using a person centre approach to all individuals.
I believe in bringing a person’s goals to life and living the best life possible. I have been extremely blessed to have extraordinary people in my life that have shown resilience, strength and sheer will to not see their disability as a barrier but rather take control and choose the life they want to live. This is one other reason why becoming a support coordinator was my opportunity to providing support to all who want choice and control in their lives.
I bring with me dedication to building rapport and work with people from different demographics while using a person centre approach to all individuals.
I believe in bringing a person’s goals to life and living the best life possible. I have been extremely blessed to have extraordinary people in my life that have shown resilience, strength and sheer will to not see their disability as a barrier but rather take control and choose the life they want to live. This is one other reason why becoming a support coordinator was my opportunity to providing support to all who want choice and control in their lives.